Roadmap

12 POINT PLANNING ROADMAP

While the process was defined in our roadmap, it evolved substantially as we went along, and in practice wasn't nearly as linear as it appears graphically. Flexibility with the process is vital.

Assessment. Identify available planning resources, guidance, agency capacity, and stakeholders.

Define a Planning Model. Determine assumptions and parameters, and build conceptual model and timeline.

Devise a Concept of Operations. Develop the plan in its general, “broad brush” form.

Construct Operational Plan. Build the detail—policies, procedures, job descriptions, algorithms, flow charts, etc.—by which the response will be conducted.

Consider Variations. Broaden beyond the initial planning assumptions to assess the adequacy of the plan in face of challenges posed by the variable scale of activations, different diseases and different stakeholders.

Vet the Plan. Ideally this is undertaken periodically throughout the planning process as the product evolves. Ensure that agency leadership has the opportunity to review the progress and direction, to flag concerns, and to identify significant policy and resource issues. If the planning workgroup is broadly representative of stakeholders, some of this vetting can be done internally within the workgroup. Regardless, efforts need to be taken to ensure that those who will be tasked with activating the plan have a chance to periodically review and comment upon its efficacy. Exercises and public focus groups (see below) provide occasions to vet the plan with response partners and the public.

Train to the Plan. Both internal responders and key external partners should be involved in training.

Exercise. Test the plan via tabletops and other exercise activities.

Convene Public Focus Groups. Introduce the plan to various community constituencies for feedback. Use this as an opportunity to clarify how an I & Q response can be mounted to ensure optimal voluntary public cooperation.

Revise the Plan. Incorporate the insights provided via focus groups, lessons learned in the course of exercises, etc.

Vet the Final Plan. Ensure that leadership and key stakeholders are comfortable with the definitive plan.

Address Sustainability of Response Readiness. Identify how readiness for the I & Q response will be sustained. For example, identify where responsibility for the ongoing maintenance of the plan components will reside.

TIPS FOR GETTING ORGANIZED

Organize by Workgroups and Engage Diverse Stakeholders

First, an overarching department-wide I & Q workgroup was established which brought internal staff with varying expertise together who weren’t otherwise accustomed to working together.

We found it helpful to convene a small group of the larger planning workgroup. This internal “Executive Team” guided the process and provided leadership. Ideally, the time and energy offered by workgroup members should be compensated out of designated preparedness funds. If resources allow, dedicating one FTE as an I & Q planning manager is the most beneficial approach.