What
Phase One : focus the training on the basic information we want all Public Health employees and response team members to know.
Phase Two : focus the training on the specialized information for Leadership the specific Response Teams.
PHASE ONE
We started by addressing the knowledge and skills we want our staff to have at the end and worked backwards. In the absence of finalized plans, we have focused our training efforts on the basic information we want our Public Health response team members to know.
This includes topics such as:
- Background/Context. Introduction to the historical use of isolation and quarantine as a Public Health tool.
- Diseases applicable to Quarantine/Infection Control. Introduce the diseases that may require isolation/quarantine and the basic principles of infection control.
- Incident Command System (ICS) 101. What is the Incident Command System, how is it applicable to public health emergencies, how is it implemented? What is a public health emergency operations center (EOC) and how is it used?
- Personal Preparedness. How to ensure that your family and roommates are prepared for an emergency and your home, car and workspace, are stocked with emergency supplies.
- Mental Health. Identify the potential mental health affects of an emergency and how to recognize, manage and mitigate mental health distress.
Sample presentations have been included for many of these topics in the Tools & Samples section.
PHASE TWO
Next, we will launch Phase 2 of our training program that will be comprised of two essential strategies:
- Leadership Training : train our emergency response leaders (e.g., Site Managers, EOC Representatives, Response Team Leads) in our system on how to lead in an emergency using ICS and National Incident Management System (NIMS) principles.
- Response Team Training : train all our team members on their specific response roles and responsibilities.
Leadership Training
- Incident Command System (ICS) 201. The role of a leader in ICS; decision making and communications in an emergency environment.
- Team Roles / Responsibilities. What team systems will be in place and the roles and responsibilities of each team; how teams interrelate with one another.
- Serving in or Interacting with the Public Health EOC. Applied understanding of the roles and players in our Public Health EOC.
- Train the trainer. How to train others on roles, responsibilities and functions using a "just in time" model.
Response Team Training
- Isolation and Quarantine Response Center (IQRC) Specifics. Understanding roles, responsibilities, technology and paperwork
- Monitoring & Needs Assessment. Components of monitoring and needs assessment, review of phone script used during monitoring.
- Information Routing. How to coordinate with Communicable Disease and/or surveillance data and with the legal team on compliance concerns.
- Paperwork. What needs to be documented, how and when to complete required record keeping.
- IQRC Set Up and Phone Operation. How set up the IQRC and use the telephone system that will be utilized for monitoring and needs assessment.
Field Response
- Home Visits. What are the elements of a home visit and how will they be conducted safely and with respect for individual.
- Paperwork. What needs to be documented, how and when to complete required record keeping.
- Personal Protective Equipment for Infection Control. When to use it and how.
Facility Operation
- Facility Operations. How to set up and run a facility; meal planning and provision; standards of care for quarantined and/or isolated individuals; when to transfer patients for acute care; how to work with the facility owners and the security contractor.
- Personal Protective Equipment for Infection Control. When to use it and how.
Sample presentations have been included for many of these topics in the Tools & Samples section.

